Billing, Invoices & Payments

Question or request correction of an invoice

Report a suspected billing error or request clarification before making an incorrect payment.

Reviewed July 31, 20263-step guide

What to do

  1. 01

    Provide the invoice number, disputed item, and reason.

  2. 02

    Attach relevant non-sensitive supporting records when necessary.

  3. 03

    Continue to follow undisputed obligations unless otherwise confirmed in writing.

Important

A billing inquiry does not automatically suspend contractual due dates.