Technical & Portal Issues

Upload or attachment failed

Resolve rejected, incomplete, or unavailable file uploads.

Reviewed July 31, 20263-step guide

What to do

  1. 01

    Confirm the type and size comply with the attachment policy.

  2. 02

    Rename the file using letters, numbers, spaces, hyphens, or underscores.

  3. 03

    Retry once, then submit a technical ticket without repeatedly uploading the same file.