Technical & Portal Issues

A portal page or form is not working

Report a page that will not load, save, submit, or display correctly.

Reviewed July 31, 20263-step guide

What to do

  1. 01

    Refresh the page and retry once in a current browser.

  2. 02

    Record the portal, page, action, approximate time, device, and browser.

  3. 03

    Submit a technical ticket with a screenshot that excludes sensitive information.